Frequently Asked Questions
You can call us/request for a call back by submitting a form online/chat with our executive online for our expert suggestions.
Payments can be made online through any visa or master credit or Debit card, Bank Transfer or Cash Deposit into nearest RAK Bank CDM.
We recommend booking as far in advance as possible to ensure you get the widest selection of yachts available. All our yachts are subject to availability. We can take last minute bookings and will always accommodate clients to the best of our ability.
Unfortunately, we do not allow pets on board our yachts as a matter of safety for the animals and potential damage caused to the vessels.
Each staff member of the crew is well trained in safety procedures. Other safety precautions include life jackets, life rafts, firefighting equipment, and First Aid kit. All our yachts are insured along with the passengers on it.
Music can be played; disc jockey shall be arranged as per your requirements at nominal additional charges. One is also allowed to bring the music selection of their choice.
In this case, we shall reschedule the booking but with prior notice as per dates as per your convenience.
We recommend arriving at least fifteen minutes before the scheduled time. If there is any extensive setup or special requests made, it is advisable to arrive earlier, to ensure you leave on time.
Every guest should carry a valid Passport or Emirates ID for their trip.
It is the priority, and no one can interrupt your privacy space onboard.
It is allowed on designated areas only. Sheesha smoking is not allowed on all the yachts.
Yes, we do offer private transfers on request at additional cost.
You are welcome to bring food and beverages of your choice, or you may alternatively opt for our catering service
It is our privilege to send you a gentle reminder a day prior to the event with our on-sight representative along with useful additional reminders with location and ids to be carried.