Frequently Asked Questions
How to book a yacht in Dubai?
You can call us/request for a call back by submitting a form online/chat with our executive online for our expert suggestions.
What Are the Modes of Payment?
Payments can be made online through any visa or master credit or Debit card, Bank Transfer or Cash Deposit into nearest RAK Bank CDM.
How Far in Advance Would You Recommend Booking A Yacht?
We recommend booking as far in advance as possible to ensure you get the widest selection of yachts available. All our yachts are subject to availability. We can take last minute bookings and will always accommodate clients to the best of our ability.
Do You Allow Pets Onboard?
Unfortunately, we do not allow pets on board our yachts as a matter of safety for the animals and potential damage caused to the vessels.
What are safety precautions maintained by you?
Each staff member of the crew is well trained in safety procedures. Other safety precautions include life jackets, life rafts, firefighting equipment, and First Aid kit. All our yachts are insured along with the passengers on it.
What kind of entertainment is offered on the yacht?
Music can be played; disc jockey shall be arranged as per your requirements at nominal additional charges. One is also allowed to bring the music selection of their choice.
What if the weather gets unfavorable?
In this case, we shall reschedule the booking but with prior notice as per dates as per your convenience.
What Is the Arrival Time?
We recommend arriving at least fifteen minutes before the scheduled time. If there is any extensive setup or special requests made, it is advisable to arrive earlier, to ensure you leave on time.
What Documents Should We Carry?
Every guest should carry a valid Passport or Emirates ID for their trip.
What about the privacy onboard?
It is the priority, and no one can interrupt your privacy space onboard.
Is smoking allowed on a cruise?
It is allowed on designated areas only. Sheesha smoking is not allowed on all the yachts.
Do you offer transfers?
Yes, we do offer private transfers on request at additional cost.
Can I bring my own food or drink?
You are welcome to bring food and beverages of your choice, or you may alternatively opt for our catering service
Will I be reminded before the charter?
It is our privilege to send you a gentle reminder a day prior to the event with our on-sight representative along with useful additional reminders with location and ids to be carried.